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Updated: November 06, 2009
It is Office Depot's policy to respect and protect the privacy of
our customers and the users of www.officedepot.com, www.myworkliferewards.com and all other websites operated by Office Depot (hereinafter, the
"Site"). Through this Privacy Statement, we want to reassure
users of the Site that we will not sell, share, or rent user
information to others in a manner different than as set forth in this
Privacy Statement. By accessing the Site, you agree to be bound by
the Privacy Statement. If you do not agree to the terms of this
Privacy Statement, please do not use the Site. Each time you use the
Site, the current version of the Privacy Statement will apply.
Accordingly, when you use the Site, you should check the date of this
Statement (which appears at the top) and review any changes since the
last version.
Placing Orders and Information Collection
Office Depot collects information from the users of the Site at
several different points on the Site. For example, we collect and/or
request information when a user:
- Places an Order
- Registers on the Site
- Requests notification of an order status
- Participates in an online sweepstakes or survey
- Applies for a Credit Card
- Requests a Catalog
- Submits an E-mail
In order to fulfill the requests of Site users in the above
instances, the user may be requested to provide contact and/or credit
card information. If we have trouble processing an order, a request, completing a delivery, or such other similar issue this contact information will be used by Office Depot to contact the user.
Gathering and Sharing of Information, Links to
External and Co-Branded Websites
We monitor traffic patterns on the Site for aggregate use to analyze trends and administer the Site in order to improve its layout and design. We also monitor traffic patterns to permit Site personalization and streamlining to create the best shopping experience we can for our users. In order to perform analysis permitting such personalization and improvement of Site design and user experience, we may employ suitable third parties with whom we share the information necessary to accomplish these objectives. These statistics include no personally identifying information.
Where appropriate, we share aggregated statistical information with
our business partners. These statistics include no personally
identifying information.
We use a credit card processing company to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them the information necessary to enable such card processing, fulfillment, delivery of goods, etc. (e.g, name, address, and as appropriate, payment information).
Additionally, we partner with trusted third parties to provide Site
users with offers or services which may be of value to our users. In
such instances, we may share, sell or rent a user's name, phone
number, postal address and ordering information to such third parties
to enable them to notify appropriate users of such offers or services.
We will never provide credit card information and you will always be
provided with the opportunity to unsubscribe from any such list.
Except as described in this Privacy Statement, we will not sell or
rent your e-mail address. Office Depot may share e-mail addresses with
reputable third parties in order to help Office Depot provide better
service to consumers. These third parties agree not use your
information for their own marketing purposes.
We may provide personal identifying and account information in special cases such as enforcement of our Terms of Site Use, as required by law, or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information with other companies for purposes of fraud and credit risk reduction.
Our Site also contains links to external Internet sites as well as co-branded sites, which may be operated by an external party. These sites may have privacy practices that differ from those here at the Site. A co-branded site is a Website, usually operated by a third-party, and displaying that third-party's name along with the Office Depot name and logo. Such co-branded sites offer Office Depot approved goods or services to our users. When you click on links that take you to such external or co-branded sites, you will be subject to their privacy policies, and we encourage you to become familiar with that party's privacy policies as these may differ from those utilized on our Site. Please note that this Privacy Statement applies solely to information collected by Office Depot on our Site and, while we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other Websites, uses of the information collected by other Websites, or the content of those other Websites.
Consent
By using our Site, you agree to the terms and conditions set forth in this Privacy Statement and the Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and you consent to the collection and use of this information by Office Depot as disclosed in this Privacy Statement.
Security Information
Strong precautions are taken to protect the information of the
users of our Site. When users submit sensitive information via the
Site, that information is protected both online and off-line.
We take credit card information security seriously and use a
variety of technical solutions to make shopping safe at our Site.
Furthermore, your information is encrypted and is protected utilizing
the industry standard Secure Sockets Layer (SSL) encryption software.
While on a secure page, such as our order form, the lock icon on the
bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open,
when you are just 'surfing'.
While we use SSL encryption to protect sensitive information
online, we also protect user- information off-line. All of the
information of our Site's users, including the sensitive information
mentioned above, is maintained in a restricted section in our offices.
Only those of our employees who need the information to perform a
specific job (for example, our account or customer service
representatives) are granted access to personally identifiable
information. Furthermore, our employees are kept up-to-date on our
security and privacy practices.
Unfortunately, no data transmission over the Internet, or method of electronic storage, can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee its absolute security. IN NO EVENT SHALL OFFICE DEPOT BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THE SITE, EVEN IF OFFICE DEPOT OR AN AUTHORIZED REPRESENTATIVE OF OFFICE DEPOT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If you have any questions about the security at our Site, you can
send an e-mail to orders@officedepot.com.
Cookies
You may have heard of the term "cookies". Cookies are
routinely used by most, if not all, E- commerce merchants, including
Office Depot. A cookie is a piece of data stored on a user's hard
drive through the Web browser program containing information about the
user which enables us to track and personalize the Site to enhance
your experience. For instance, by setting a cookie on our Site, we can
provide you with storage of items in your shopping cart between
visits. However, if a user rejects the cookie, they may still use our
Site although we will be unable to provide our users with the
personalized shopping experience we can offer using the cookie data.
If you have any questions about our use of cookies, please contact us
at orders@officedepot.com.
Surveys & Contests
From time-to-time we may request information from the users of the
Site via surveys or contests. Participation in these surveys or
contests is completely voluntary, and the users of the Site have a
choice whether or not to disclose this information. Information
requested may include contact information (such as your name and
shipping address), and demographic information (such as zip code, age
level, etc.). We use such information to notify contest winners, award
prizes, and for analyzing the Site traffic to improve the user's
experience on the Site.
Children's On-line Privacy
Office Depot recognizes the particular importance of protecting the privacy of children. Consistent with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect any personally identifiable information from children under the age of 13. When a user makes a purchase on the Site, the user is representing to us that they are an adult. If a child has provided the Site with personally identifiable information, we ask that a parent or guardian call 1-800-GO-DEPOT (463-3768) and we will delete the information pertaining to the child from our records.
Special Offers, Account Updates and Opting Out
Office Depot occasionally sends our customers and the users of the
Site announcements and updates, which contain important information
about the Site and service offerings which we believe to be of value
to our customers and users. In order to do this, we may enhance or
merge the information we collect on the Site with data from third
parties for purposes of marketing products or services to our
customers and users.
We may communicate with the users of the Site via e-mail,
telephone, mail, or fax in order to provide requested services,
content, product information, notification of special offers, or in
regard to customer service issues relating to an account. The users of
the Site are always given the opportunity to 'opt-out' of having their
online information used for purposes not directly related to the Site
at the point at which we ask for the information or when they receive
an online requested promotional communication.
For example, our e-mail messages have an "unsubscribe" feature for users of the Site who buy from us, but do not want to be notified about special offers in the future. Users can simply "Reply" back to the e-mail message and type "unsubscribe" in the subject field. Upon receipt of the reply, we will remove that e-mail address from our e-mail list. If a user has more than one e- mail address, he or she should include the other addresses as well to ensure proper updating of their account information. In addition, users who have an account on the Site can opt out of receiving promotional e-mail by going to: www.officedepot.com/account/editContactDisplay.do.
If you do not wish to have your postal mail information, phone
number or ordering information shared with third-party organizations,
users can opt out by: (i) telephone at 1-800-915-4624; (ii) mail at
Office Depot Mail Listing, P.O. Box 5009, Boca Raton, Florida
33431-0809, or (iii) e-mail at mailoptout@officedepot.com. Please
indicate whether you wish to continue to receive Office Depot's
catalogs and other postal mailings. In addition, users who have an
account on the Site can opt out of receiving postal mail by going to:
www.officedepot.com/account/editContactDisplay.do.
Users of the Site can always update the personally identifying
information that they have provided to Office Depot simply by
accessing and updating their account information on the Site or by
e-mailing us at orders@officedepot.com.
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